Car Pal founder Lindsay Graham’s consumer advocacy career began in 1997 as a sales consultant for a local Saturn dealer in Chapel Hill, NC. In her first year, she flew up the ranks to #1 for sales in the nation.
Over the next several years, Lindsay was often interviewed or asked to speak publicly about her success. The true “secrets” are the same ones she and her team still use today—maximize the buyer’s dollars and focus solely on the buyer’s requirements—whether those include speed, ease, intense research, or even “sleeping on it.”
Lindsay spent the next twelve years selling all makes and models of automobiles. From 2008–2010, she worked from home and found it to be a surprisingly efficient way to serve as the Internet manager for Toyota. On-site sales associates facilitated a highly consumer-focused sales process.
While working from home on behalf of these Toyota clients, Lindsay envisioned a business model where she would use on-site sales associates to provide high caliber, dedicated car-buying service. Car Pal was officially launched in 2010, and Lindsay’s vision became a reality. Her clients know that she’s working with only their interests in mind, saving them the hassle and endless frustrations that come with negotiating the purchase of a new vehicle.
Phil joined Car Pal in May of 2022 after using Car Pal services for his niece. We here at Car Pal feel fortunate to have such a knowledgeable team member onboard
With Phil, we were able to round out our team of experts by having "THE GUY" that can answer all those more complex questions about engines, transmissions, drive trains and how not to be be ripped off by an automobile repair facility.
If you're lucky enough to work with Phil, we know you will be telling us after you've done so that you feel the same way we do!
Jay grew up in Pittsford, NY and has his BA from Vanderbilt University where he majored in human and organizational development. He has always loved cars from driving to working on them and he is so organized that he keeps our team from spinning our wheels (pun intended). He is an avid outdoorsman and enjoys fly fishing and kayaking. His first car was a 2002 Toyota Highlander (first generation).
Frank grew up in Jamestown, NC and studied at NC State University in the School of Textiles. He is an ace sleuth detective, so he helps us find the impossible as well as the superb vehicles. In his free time he enjoys spending time with daughter Kate, his beloved cat, Panther, surf fishing and cycling.
Whether you’re a happy Car Pal client or a first-time visitor enjoying what you’re reading on our site, you understand why working with experienced industry professionals is the best decision when it comes to negotiating the deal for your next vehicle.
Like most other car buyers, you’ve most likely found that negotiating a truly favorable deal on a new or used vehicle is almost never easy, even when you’re working with a reputable dealer. There are details upon details to remember, along with plenty of opportunities for the dealer to upsell you on pricey options and services. The most highly-rated car dealers are still focused on profit, which makes it extremely difficult for even the most knowledgeable buyers to manage their own negotiation process.
We listen carefully to your needs, and we work with you from the time you decide which vehicle you want (we can also help out with the decision-making upon request) until you’ve signed and sealed your deal, and your vehicle has been delivered to you. Whether you choose to lease or purchase; and whether you seek a new or used vehicle, we’ve got you covered. Our flat-fee pricing means that we’ll work as long as it takes to complete your deal, period.
Many of our clients have used our services more than once, and have helped us generate new business through word of mouth. Typically, our clients have limited spare time and excellent credit, and spend their money wisely. CEOs, engineers, physicians, surgeons, and other high-level health care practitioners have most frequently benefited from our expertise.
If you’re already a happy Car Pal client, thank you! If you’ve just discovered our site and are seeking your next vehicle, we’d love to help you have an exceptional experience in making your best possible deal.