We will put you together with your next new or used car at the best price, whether it’s down the street or across the country. We’ll protect your time and your wallet as we help you buy or lease—without cutting corners.
Why negotiate with salespeople who do not work for you when you can hire one of the most nationally-recognized car buyer's agents (and her capable team) to work on your behalf?
The amount you will save with Car Pal will more than cover our fee, and then some— and you get the vehicle of your dreams.
Great reviews can be easy sometimes. Everything works out, no one is unhappy, expectations are met all around. That’s what we small business owners try to achieve. But, sometimes it just goes a bit sideways. And that is when you really find out if a business is five stars. Lindsay and I (I own a auto repair business) found ourselves involved with each other trying to serve a mutual client. It had gone a bit sideways, but Lindsay reached out to all involved, got the full story, went to bat for her customer, and turned it all into a win for her customer with everyone happy with the results. I find that very impressive. With Lindsay and Car Pal you know that the service, responsiveness, and honesty endures even after the checks are cashed. Rare stuff folks, very rare indeed! Thank you Lindsay for the help and integrity.
I cannot praise Lindsay Graham of Car Pal enough!! She helped me through every step of a very difficult sale of one vehicle and purchase of another from two different dealerships. It was a very thorny situation, but Lindsay never gave up. She was tenacious in getting me the best deal on both vehicles. I definitely will recommend her to my family and friends. I never will go into a dealership on my own. I will always use her services to ensure that no sales person ever takes advantage of me. Lindsay is well worth her fee!!
Best car buying experience ever! Total professionals that delivered above and beyond. Completely a steal for the fee. Got us a great lease and better trade in value that I could have ever done. And fast! Lindsay was amazing to work with and plan to use them again in 36 months!
I spent a few months on my own trying to run down a gently used sports sedan. Finding the negotiation process disquieting for all the reasons you can imagine. I tried going the fixed price route via a couple well known all-prices-up-front-no-haggling firms but just couldn't get what I wanted in the shape that I wanted. I spent many hours scouring dealer web sites and finally found a beauty that had just arrived a few days prior at a local establishment; so fresh it hadn't yet been through it's CPO process. I checked it out in person and the car checked all my boxes: right color, right options, low-ish miles and in great shape. The road ahead though to ownership though led me to a gauntlet I did not want to run, recognizing the power imbalance and information asymmetry. I needed a pro on my side to even the playing field: time to bring in the folks at Car-Pal. The call I made on the bat-phone was second one I made to Lindsay, the first having been in 2017 when she ran down for me the vehicle I was trading in. I gave her the 411 on the shape and mileage of both my trade-in and the car I wanted to pick up, and from there we worked out how best to proceed. The rep I was working with at the dealership was a solid professional and I wanted to ensure it was a win-win for everyone (FYI I'm in sales too). The TLDR version of what followed: Lindsay's knowledge of the machinations of all facets of the industry enabled me to drive out with my slick new ride within a few hours of her reaching out to them. BOOM goes the dynamite! I set aside ego and invested in a process that produced the results I was thrilled with. I intend to drive this car for a lot of years, but when it's time to replace it, I hope her establishment will still be there to do the heavy lifting for me again. Thanks Lindsay!!!
When bought my first car as a freshman in college, my mom told me I had to use Car Pal, and I am SO glad I did! Fast-forward five years, and within the past six months, my husband bought a new car, and I bought a used car with the help of Car Pal (sadly, my first car was totaled a few months after we bought my husband's car). I lost count of the number of times my husband and I said to each other, "I'm so glad we have Lindsay!" When buying cars, I trust everything Lindsay says, and I don't think I could even consider looking for a car without going to Car Pal first. The Car Pal team does a fantastic job of learning what you're looking for and knowing what the car market is like so you can get the best deal possible on a car. Lindsay patiently walked with us through every step of the car-buying process from the moment we decided to get a car to the moment it was tagged and titled in our driveway. She even helped negotiate the total loss value for me and got me an additional $400. They have saved us time, car-buying stress, and money on multiple occasions, and I cannot recommend them enough.
Lindsay was amazing! She was able to get the car we wanted, within our budget and our very tight schedule. It was great working with her, she was dedicated to provide excellent service, with great communication. I'm so glad we chose to work with her, thank you Lindsay!
CarPal took care of everything. All I had to do was say YES to the vehicle of my choosing! They did all the leg and paperwork!!
I ended up not needing their services, but I had to give Lindsay an excellent review regardless! She answered my inquiry almost immediately, and coordinated an intake call over text. I wouldn't hesitate to use her as a car broker in the future!
I don't usually write a lot of reviews but given my experience with Lindsay and Phil, it felt just like the natural thing to do. Admittedly I approached this service with some trepidation because I'd always bought cars by myself and gritted through the whole dealership experience. But talking to Lindsay, and her laying out the whole process put me at ease as to what to expect. I was looking for a specific vehicle to haul my family around. I needed it sooner rather than later because we were really struggling driving our two toddlers in our mid-size sedan. We worked out, that the best way to move forward was to build upon the searches and the saved list I had already conducted. I sent them all my links of cars that I had saved and this is where Phil's expertise kicked in. Through his research, he narrowed my list down to a short list of 3 or 4 and gave me reasons as to why he did not recommend moving forward with a particular vehicle. Once we narrowed down the list to 2 vehicles I made my selection. The vehicle I wanted was out of a dealership in Florida and we went ahead and scheduled the mechanical inspection. Both Lindsay and Phil would be communicating with the dealership saving me hours upon hours of aggravation and really taking the stress off me. They walked a fine line of making sure the car I wanted didn't get sold from underneath us while we were waiting for the mechanical inspector to arrive in a few days. Lindsay made sure she set my expectations appropriately given the kind of vehicle market we were in. This is one aspect of the service that I really appreciated: their knowledge of the market and how hard we could push to get a the deal we wanted. Overall - closing the deal required a team effort. We had a few hiccups on the way and where we were initially going to have the car delivered to us, we ended up having to drive down to Florida from Georgia to get the vehicle. Car-Pal is an incredible service to get away from the hassles and stress of dealing with dealership mind games. However, it is a team effort, and open, honest communication is the key to making it work. I'd use Car-Pal again in a heartbeat not so much because of the quality and thoroughness of their service, but because I'd actually be looking forward to working with the friends I made again.
Buying a car can be a stressful and tedious process...unless you work with Lindsay and her team! We got a new car for the best deal, and sold our two existing cars- all in a span of a few weeks! We are so grateful and could not recommend Car Pal more. The name could not be more accurate- you'll get a car and a new pal in Lindsay!
I just finished purchasing a car with Car Pal's assistance. The entire process went smoothly without a hitch. I had been overwhelmed with looking for a car within my budget that would also be reliable. Phil and Lindsay worked hard on my behalf to locate and vet a car that met my exact needs and wishes, and it runs beautifully. The price for the their services was more than made up for with the peace of mind and positive experience I had. I highly recommend them if like me you're not familiar with cars or worry you can't find what you need within your budget. Great people to work with. Can't recommend them enough.
Linsday was EXCEPTIONAL to work with!! We laughed together, we cried together, and we got the car of our dreams within a week!!! It really felt like the stars aligned that we got referred to her and her team, and everything just fell into place from there - with a lot of blood, sweat and LOVE from them!! It's a process that we never would've managed without them in the amount of time that they were able to make things happen and we can't thank her enough!! HIGHLY RECOMMENDED in this market - we wouldn't do it any other way.
Car-Pal. Never heard of it. None of my friends or family had heard of it. No one I talked to had a clue. That said, it worked for me. I was in the market for a used vehicle. I did not want to deal with a salesman. I then thought...'is there a such thing as a car broker?' Someone who can speak for you and someone with an insiders mind to car sales. After searching Google..."VooWahLa!!!!" Car-Pal! My journey began in March of 2022 and concluded on June 6, 2022 with my vehicle being delivered to my front drive. This was waayy longer than their norm ( about 2-4 weeks). I wanted a particular model, with options, at a particular price. When you have those particulars, your time line is going to be stretched...quite a bit. Whew, it was a journey. The mastermind of Car-Pal is Lindsey Graham, CEO, who is brilliant at the inner workings of the car sales industry. She had me to work with Phil Clack and believe me when I say, he was with me every step of the way. Everyday I spoke with him, he told me something that was never on my radar about the used car industry and things to look out for when dealing with...excuse me, preowned vehicles. He is an excellent compliment and asset to Lindsey. We spoke at least 3-4 times per week, sometimes even 2-3 times a day! We researched in Texas, Oklahoma, Indiana, Michigan, California, Illinois, and Georgia, just to name a few. Finally, Florida, which is where the completion was made (That's a story in itself). Long story short, It worked for me. I got the vehicle I wanted, with the options I wanted, in the price range I wanted, without the headaches of dealing with the often over exaggerated, pushy, lying, in a rush to get a sale no matter what, used car salesman. That alone is worth any extra you may pay elsewhere. I could on and on but for the sake of those who may be skeptical, I was too. However, I would recommend Car-Pal to anyone who needs a peace of mind when searching for a used...excuse me, a preowned vehicle. Trying to search for a used car? Time consuming. Dealing with Car-Pal...Priceless.
Within the last year, we have acquired 3 cars using Car Pal's most excellent service: we have purchased a new Toyota Highlander and a previously owned Lincoln. Last week, Lindsay and team helped my daughter lease a Toyota Corolla. New, used or leased- the process was simple and efficient, the team work unparalleled, and the fun factor was huge. One simply cannot say any of those things about the standard, car-acquiring processes. There's no going directly through a dealership for a vehicle for anyone in this family. Ever Again. I cannot say enough about Lindsay and her company-
The car buying process is never fun, and now made especially no fun in the current market. Lindsay at Car Pal made it fun. The car I wanted is only sold out of state and she found me one with no dealer mark-ups and no dealer add-ons. I absolutely cannot recommend Cal Pal enough. Thank you Lindsay!
WHAT A GIFT..CarPal LLC . such a time and sanity saver. Trying to wrap my head around this crazy car market ( new car sales games to learn and nothing much to buy for bloated prices) LINDSAY GRAHAM and team to the rescue. In just 30 hours Lindsay had my needle in a haystack vehicle on my driveway, full of gas with a crazy low interest rate. She is like a body guard..clearing the path .. whisking us through the best options. BOOM done.. Love my new car.
Have you ever thought after car buying, "That was great!"? Well, fear not, you will the next time if you work with CarPal! They make it so very easy for you to get exactly what you are looking for!
FANTASTIC SERVICE!!!! SOOOOO WORTH THE MONEY!! FUN AND FRUGAL... THE CARPAL TEAM ROCKS!!!!!!!
My wife and I were looking to buy a Nissan Leaf, and in the wake of an absolutely horrendous experience at a local dealership, we did an online search for concierge car buying services, and found Car Pal. Lindsay was instantly responsive, supportive, and helpful. She and Phil worked harder for us than we could have imagined, and were able to find exactly the car we wanted, at the price we wanted, and had it delivered literally to our front door. No time wasted, no stupid dealer games, no hassles -- just pure professionalism, a great sense of humor, and a level of service that redefines "above and beyond". The cost of Car Pal's services was quite reasonable, and more than offset by the savings that they were able to negotiate with the dealer, as well as by the time and energy they expended on our behalf. We're going to be in the market for another car soon, and our first call is going to be to Car Pal.
Lindsay was awesome! I highly recommend CarPal to anyone looking to rid themselves of tons of hassle- ESPECIALLY right now with the way the market has been. She was extremely responsive, professional, and personable. I felt prioritized at all times and was very thankful for the loops she had to jump through to get the job done. Very thankful that I found CarPal!
Ryan Jones of Classic Honda in Orlando, FL discusses why he loves his work, and what helps him achieve sales success….
It’s Car Pal’s sixth birthday! For six years, industry insider Lindsay Graham has led the Car Pal National Car Buying Service to the delight of hundreds of customers. In this interview, she discusses what’s behind her success….
At Car Pal, we enjoy getting to know our clients and the buying choices they make. Here’s what we’ve observed over the past six years….
Consistent success depends on working methodically and ethically! In this post, Car Pal founder Lindsay Graham shares five of the best practices she follows in her day-to-day operations….
You’ve decided that you would prefer to buy a car online rather than driving from dealership to dealership. However, you would like to streamline your efforts and avoid the hassle. Here are five of the best practices recommended by your Car Pal….
Do you know this important trade-in tip?…
When you buy a new-to-you used car, it is important that it looks shiny and appealing on the outside. But what about the inside? Here are five important things to check before you buy….
Since your car will also be your new pal, you want to make sure you really like it and it meets your friendly standards. This video is a couple of years old, but it still is a great reminder of things to check before you start the test drive. …
If you seek to save time, money, and stress as you buy your next car, Car Pal has you covered!…
At Car Pal, we never give up. When your new vehicle is finally safely parked at your home, it’s an accomplishment worth savoring each and every time….