Car Pal’s mission is to work with customers like Sai to help with buying a car.
With a cross country move under his belt, middle school teacher Sai quickly realized that the time was right for his first set of wheels as he started a new life in sunny Miami. Armed with a budget, a few ideas, and a couple of must-have specs (but uncertain where to begin) he started his online quest with the simplest of phrases: “Help with buying a car.”
Car Pal turned up in the search results, and Sai was drawn in particular to two informative articles on the Car Pal website. The articles outlined important differences between car buying agents and brokers. He learned that car buying agents, such as Car Pal, are beholden only to the customer, not to a dealership. Car brokers, on the other hand, often collect money both from the car buyer and the dealership.
Sai was immediately sold on Car Pal’s comprehensive process and personal touch, Sai reached out to Lindsay Graham and together they got the ball rolling. As felt he was in good hands with Car Pal, right from the get go. “I got the sense that I didn’t need to call anyone else,” he said.
Within three days, the Car Pal team sent him a number of exciting options. He was interested in test driving one that quickly sold. On the heels of that minor disappointment, Sai was matched with a dream car that had only just appeared on the market: a 2015 BMW 428i xDrive hardtop convertible.
It was a car that Sai said he might never have located if he had been going it alone. Car Pal’s attentiveness to Sai didn’t stop there. Lindsay herself advocated for him at the most critical juncture – the transaction itself. Fueled by years of industry know-how, she saved him a bundle of money on gap insurance, knowing exactly what to ask for in conversation with the dealership’s finance department.
The happy customer was soon on his way in a splendid ride befitting his new hometown, confident that Car Pal had secured him a good deal. Sai would enthusiastically recommend Car Pal to friends and family. For starters, “Lindsay personally took my call and took my business right away. She really wants the process for the customer to be easy and effortless. She goes out of her way” to accomplish that. He knew his money would be put to good use with Car Pal in his corner.
Sai will surely be turning heads in his sporty new convertible this fall.