Jamie Gillespie Kite — Remote Engineering Manager at Stripe, Durham, NC
Car Pal stands out as one of the best customer experiences I’ve ever had. Lindsay’s process abstracts away all of the complexity that goes into purchasing or leasing a car; she has made me a customer for life.
Drawing on expertise she’s built up over her years in the industry, she took ownership of everything from locating cars that matched my (very) particular requirements to scheduling a test drive to negotiation and post-purchase follow-up. Her approach eliminated the feelings of uncertainty and pressure that are the usual side-effects of car-buying. And when there was a hiccup on the drive home from an out-of-state purchase, she had a local dealer ready to welcome us as soon as we arrived.
I am so grateful I reached out to Lindsay to see what the whole Car Pal thing was about. I absolutely love driving the Volvo XC60 she helped us procure, but I’m actually looking forward to the next time we need to buy a car so that I can work with her again.